Hi. Wanted you to see this release that went out yesterday afternoon.
Rackspace, who hosts more than 2,500 Linux servers, has earned the title of
"Best Dedicated Host," because of their dedication to customer service. If
you have any questions about Rackspace, feel free to give me a call. 

Best Regards,
Alison McMillon
972-480-9980 x.185

Rackspace Named Best Dedicated Host
Commitment to Customer Service Recognized by Web Hosting Magazine

SAN ANTONIO - September 4, 2001 - Rackspace Managed Hosting, a leading
provider of managed dedicated servers, has been selected by the editors of
Web Hosting Magazine as the Top Choice in the Dedicated/Colocation category
in the publication's Best Host Competition.  

According to Web Hosting Magazine, Rackspace's Fanatical Customer SupportTM
is "not just lip service.  We [Web Hosting Magazine] find proof in the
fanaticism of Rackspace's customers:  where most dedicated hosts earn a
'They're pretty good,' from users, Rackspace gets 'Wows' like you wouldn't
believe."  In its financial category, Web Hosting Magazine said, "Rackspace
has zoomed in to the black at speeds to turn in-the-red competitors a pukey
green."

Rackspace's wealth of value-added products and services used by such
high-profile clients as Columbia House, Ironman Triathlon, Linux Journal and
HotOrNot.com earned the company 17.5 points out of 20 in the Breadth of
Offerings category.  It also received a positive rating in the Health and
Growth category.  The company has been profitable since February 2001 - an
achievement that, according to the magazine, is the "Holy Grail of Web hosts
everywhere."  
 
"Support is Rackspace's forte," said Graham Weston, chief executive officer
of Rackspace, "because it is what our customers tell us they want.  We have
built the customer experience to ensure any problems that arise get solved,
and solved fast.  This takes a commitment to developing great people and
building great systems.  The resulting support experience has enabled us to
grow fast and profitably because our customers are, in truth, our best sales
reps. Web Hosting Magazine really hit the nail on the head when they said
that our customers are just as fanatical about us as we are about them." 

In related news, Rackspace was recently named one of Texas's most successful
technology companies by Texas Technology magazine. The magazine's "4th
Annual Texas Top 100" issue, which hits newsstands the first week of
October, ranked Rackspace as #5 in the sales growth category. With a monthly
circulation of more than 480,000 readers, Texas Technology magazine is the
state's largest technology publication.  


About Rackspace Managed Hosting
Rackspace Managed Hosting provides its customers with full-service managed
hosting solutions, including state-of-the-art data centers, customized
servers, burstable connectivity, server software and 24 x 7 fanatical
support of all hardware and core software. With Rackspace's SmoothScaling
capabilities, e-businesses can add bandwidth, advanced services, or server
capacity on demand. Monthly fees range from $300 to $50,000 per month,
depending on the complexity required. Founded in 1998, with locations in
Texas and London, the company manages approximately 3,800 servers for
customers in more than 60 countries. Rackspace was also recently named The
Top Dedicated Server Company in Web Server List's Hosting Awards and voted
The Top Dedicated Server Host by WebHostMagazine.com. For more information,
visit www.rackspace.com or call 800-961-2888.

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