[LWN Logo]

Date: Wed, 2 Sep 1998 15:00:50 +0200 (MEST)
From: Lenz Grimmer <grimmer@suse.de>
To: suse-linux-e@suse.com
Subject: The S.u.S.E. Linux FAQ

Hi there,

I finally managed to finish the first official release of the S.u.S.E.
FAQ. Below you will find the plain ASCII-version; you can also read it
online or download the DVI from my homepage at

http://www.suse.de/~grimmer/FAQ/

Please note, that this is just a temporary place for it. As soon as
possible, we will move it to a more "official" location.

Enjoy!

Best regards,

=09LenZ

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  The S.u.S.E. Linux FAQ (english edition)
  by Lenz Grimmer
  v0.2, 2 September 1998

  This document is a collection of frequently asked questions and
  answers from the mailing list suse-linux-e@suse.com, which is a public
  forum for users of the S.u.S.E. Linux distribution.
  ______________________________________________________________________

  Table of Contents


  1. Introduction

  2. Questions about the Company

  3. General questions about the mailing lists

  4. General questions about the Distribution

  5. Credits



  ______________________________________________________________________

  1.  Introduction

  This FAQ attempts to supply anwers to questions that are frequently
  asked about the Company S.u.S.E. and it's distribution S.u.S.E. Linux.

  It is currently maintained by Lenz Grimmer <grimmer@suse.de>. If you
  would like to add an entry to this list, feel free to do so! Please
  send your message to faq-e@suse.com.  Feedback and corrections are
  very welcome.

  In addition to this FAQ, you will find plenty of information about
  S.u.S.E. Linux (and linux in general) in the support database (SDB),
  which S.u.S.E. provides as a free service to the Internet community:

  =B7  <http://www.suse.de/Support/sdb_e/> (in english)

  =B7  <http://www.suse.de/Support/sdb/> (in german)

  The support database articles can also be found on the S.u.S.E. Linux
  CD, in the version available at production time. They are located in
  series "doc", package "sdb".  These articles can be read with any WWW-
  browser, like the Netscape Navigator or Lynx.


  2.  Questions about the Company


     What does S.u.S.E. stand for?
        "Gesellschaft f=FCr Software- und Systementwicklung mbH", which
        can be roughly translated as "Company for Software- and System-
        Development"


     How do you pronounce S.u.S.E.?
        It should be pronounced like "Soose". The "U" sounds like the
        "oo" in "moose", the last "e" is spoken like the "a" in "at".
        But in general it is not very important to pronounce it
        correctly, as long as it is clear what you are talking about.


     What is that animal in the logo?
        Despite the fact, that some people call it a turtle or a toad,
        it actually is a chameleon. :-)


     Does it have a name?
        Well, not an official one. Some of us call it "Suse", which also
        happens to be a german female name. Others just call it "the
        toad".


     Where is S.u.S.E. located?
        Our sales and marketing division is located in F=FCrth, which is a
        town next to Nuremberg, Germany. The develoment and support
        department is currently located in Nuremberg. It is planned
        however, to join these departments in a new location in the
        center of Nuremberg. We also have an american division
        (S.u.S.E., Inc.), located in Oakland, CA, which is responsible
        for the non-European market.


     How and when did S.u.S.E. start doing linux business?

        1992
           Burchard Steinbild, Hubert Mantel, Roland Dyroff and Thomas
           Fehr found S.u.S.E. as a Unix software consulting company. At
           the same time, they start with Linux. but the company was
           initially not founded to do it's business in the Linux
           market.


        1993
           S.u.S.E. distributes SLS on floppy disks and offers support
           for it.


        1994
           S.u.S.E. ships it's first Linux CD (S.u.S.E. Linux 1.0)


        1995
           S.u.S.E.'s first Linux CD (April '95) with the installation
           tool (YaST)


        1995
           Florian LaRoche joins the team. Based on his Jurix
           distribution, S.u.S.E. starts the development of an own Linux
           distribution.


        1996
           the first native S.u.S.E. Linux Distribution (S.u.S.E. Linux
           4.2) hits the street.


        1997
           S.u.S.E. LLC is founded in the USA to serve the american and
           non-european market.


        1998
           S.u.S.E. GmbH converts to S.u.S.E. Holding AG stock
           corporation


     Does S.u.S.E. have a Web Site?
        The Main WWW-Site is located at  <http://www.suse.de> (also with
        english content at  <http://www.suse.de/e/>). French and Spanish
        content is also available. The international Site can be found
        at <http://www.suse.com>.



  3.  General questions about the mailing lists


     Is there a mailing list?
        S.u.S.E. hosts several mailing lists to give our customers a
        forum for discussions, questions and contact to the developers.
        There are English, German and multilingual lists available.
        Please refer to <http://www.suse.com/Mailinglists/index.html>
        for further info.  Please notice, that some of the lists have a
        high volume of traffic.  Be prepared to get about 200 mails per
        day if you subscribe to all of these lists.


     Is there an archive of these mailing lists?
        You can find an archive of these lists at
        <http://www.suse.com/Mailinglists/archive.html>


     How do I unsubscribe from a mailing list
        Please send an E-Mail to majordomo@suse.com with the following
        text in it's body:

        unsubscribe <Listname> <email address>


     Be sure to use the same E-Mail address you used when subscribing,
     otherwise unsubscribing will NOT work.



  4.  General questions about the Distribution


     What do I get, when I buy S.u.S.E. Linux?
        The boxed package of the current distribution (5.3) contains the
        following:


     =B7  a set of 5 CDs

     =B7  a 500+ page installation manual

     =B7  60 days of installation support via E-Mail, Fax or by phone

        The fifth CD contains a live filesystem, which enables you to
        run a full-fledged Linux-System (including XFree with KDE,
        compilers and tools) without installing a single byte on your
        hard disk. You can also use this live CD, if hard disk space is
        tight, and you can only install a minimal set of packages.


     What's the difference between S.u.S.E. Linux and the Linux Snapshot
        CD?
        S.u.S.E. Linux is the full-featured package, including support
        and manual.  Linux Snapshot is a collection of linux-related ftp
        server-archives, which also includes a S.u.S.E. Linux base
        system without support. Since this base system is only one CD,
        you only get a selection of the packages, that you will find in
        the full version.


     Are there other ways of obtaining S.u.S.E. Linux?
        If you have a fast internet connection, you can also download
        the ftp-Version of S.u.S.E. Linux from our ftp-Server or it's
        mirrors. This version contains almost all packages from the full
        version, including the commercial demo versions. Note however,
        that you do not get installation support for this distribution
        and there's no printed manual.


     Is it possible to install S.u.S.E. Linux directly via the Internet?
        Yes, this is possible. Basically, all you need is the first boot
        floppy and a network connection to a ftp- or NFS-Server which
        carries the necessary packages.

        For a detailed description on how to do this, please refer to
        <http://www.suse.de/Support/sdb_e/ke_suselinux-ftp.html>


     Is S.u.S.E. Linux based on any other distribution?
        The first release of S.u.S.E. Linux was based on Peter
        McDonald's SLS Distribution. After Florian LaRoche joined
        S.u.S.E. in 1995, we began to create a new version of S.u.S.E.
        Linux, based on his Jurix Distribution, which in turn has it's
        roots in Slackware (Florian started Jurix in 1993).  The Package
        format were gzip-compressed tar-files. Starting with S.u.S.E.
        Linux 5.0, RPM was used as the default package format.


     How can I tell, if my hardware is supported by Linux?
        S.u.S.E. maintains an online database of hardware components
        that are known to work with linux. It also includes information
        about hardware, which does not run with linux. Please have a
        look at <http://www.suse.de/cdb/english/>

        We try hard to keep the database up to date, but we assume no
        responsibility for the correctness of the information contained
        herein.  If you do not find your hardware listed, this must not
        mean, that it is not supported. Maybe it has simply not been
        incorporated into the database yet. We always welcome feedback
        about the linux-capability of certain hardware. If you know of
        something that runs with linux, please tell us about it!


     Is S.u.S.E. Linux libc5 or glibc2 based?
        S.u.S.E. Linux <=3D 5.3 is a libc5 based distribution. S.u.S.E.
        Linux 5.3 added support for glibc2 binaries, and beginning with
        S.u.S.E. Linux 6.0, expected at the end of 1998, S.u.S.E. is
        making the move to glibc2.


     Is there an Alpha-specific version of the S.u.S.E. Linux distribu=AD
        tion?
        Porting to the Alpha platform is done in parallel with the
        development of the 6.0 release. It is expected, that the Alpha
        port will be available quite shortly after the release of i386
        6.0.


     What about other platforms, e.g. Sparc or Macintosh?
        As soon as the port to glibc2 has been finished, porting to
        other platforms will be much easier. There are no plans yet, if
        there will be ports to others than the Alpha.

     Which package manager does S.u.S.E. Linux use?
        Before S.u.S.E. Linux 5.0, we used gzip-compressed tar-Files.
        Since then we use the Red Hat Package Manager rpm. See
        <http://www.rpm.org> for further info about it.


     What ist YaST?
        YaST stands for "Yet another Setup Tool". It is the central
        administration and installation tool and is used for the most
        administrative tasks, e.g.  configuring and integrating
        hardware, networking- and user-administration and the software
        package management. It reads most of it's configuration data
        from the central configuration file /etc/rc.config and uses a
        separate programm called SuSEConfig which generates the
        necessary configuration files for the different daemons and
        services. It is intended to be a an easy-to-use tool for
        beginners and advanced users alike. You may still fiddle with
        the original configuration files, if you wish. YaST can be
        configured to leave the different configuration files untouched.


     Why does S.u.S.E. ship with such an old gcc?
        gcc-2.7.2.1 is known to properly compile 2.0.x kernels. In fact,
        even Linus Torvalds is still using this version. When S.u.S.E.
        switches to glibc2 with S.u.S.E. Linux 6.0, it is expected that
        egcs will be the default C compiler included with S.u.S.E.
        Linux.


     Where can I find updates and bugfixes?
        An up-to-date list of patches and bugfixes can be found at
        <http://www.suse.de/e/patches/>.

        S.u.S.E. maintains a ftp-Server at
        <ftp://ftp.suse.com/pub/suse_update>.  Due to bandwith
        limitations, the german ftp-Server <ftp://ftp.suse.de> does not
        contain the full updates and the ftp-Version of the
        distribution. A very fast mirror of this site can found at
        <ftp://ftp.gwdg.de/linux/suse/>.  For an extensive list of
        mirrors see  <http://www.suse.com/ftp.html>.


     I can find the rpms but there are no version numbers for the rpms.
        What's up with that?
        This is due to the fact, that we still support users that do not
        have a linux-compatible CD-ROM drive. By using DOS-conformant
        file names, these people can copy the necessary files to a
        regular FAT-partition and start the installation from there.
        However, the long file names are available on the ftp-Server,
        too.


     Will S.u.S.E. get a contributory repository like Red Hat has?
        The issue is being debated, but as of yet there is no
        contributory archives for people to upload rpms to. There were
        some issues and problems with the maintainance of such a site
        (people uploading inappropriate subject matter etc).


     How do I suggest to S.u.S.E. such packages that I'd like to see
        included in their distribution package?
        Please send a mail to feedback@suse.de, they should take care of
        your request. Sometimes you can find information about the
        upcoming distribution at the S.u.S.E. website, and you might
        want to check there to make sure it isn't already planned for
        the next release.
     Why is the difference between the German distribution of S.u.S.E.
        and it's North American counterpart?
        Packages like ssh, pgp, apache-ssl, are not included for legal
        reasons involving cryptography export restrictions. Non-European
        orders are handled by our American division, which would
        otherwise be unable to reexport that package, even if they
        imported it from Germany. You can still download these packages
        from a non-US ftp-server. ftp.gwdg.de holds a ftp version of
        S.u.S.E. Linux which includes theses packages.


     Could I get around this by, say ordering the German version?
        Currently we have only one international version that is sold
        around the world. So if you order an International version from
        Germany, you'll get the very same version as is shipped in the
        USA.  Of course, you could explicitly order the German version,
        and you will get it.  But unfortunately you will get the German
        manual, which is probably not what you want.


     Are there other versions than German and English?
        At present, we do also have a French and an Italian version,
        which consists of the english Manual plus supplements in the
        language of the country.


     What is special about the S.u.S.E kernel?
        To be able to support more hardware and circumvent known errors
        in certain device drivers, S.u.S.E. adds some drivers and
        bugfixes to the original kernel sources. Of course you can still
        install the unmodified linux kernel source tree, if you wish.


     How do I upgrade my kernel using patch files?
        The S.u.S.E.-kernel already contains several patches. If you
        attempt to apply the official upgrade patch on these sources,
        you may run into trouble.  There is no need to download the
        complete kernel source. Just delete the package lx_suse (SuSE
        kernel) and install linclude and linux (they contain the
        official kernel sources). Then apply the patch again.  S.u.S.E.
        also offers patches, which only include the differences between
        an official and the S.u.S.E. kernel. These patches contain the
        text suse in their filename. You can finde these patches on our
        ftp-Server at  <ftp://ftp.suse.com/pub/suse_update/kernel/>. The
        INDEX-file describes the content of this directory.


     Can I use S.u.S.E. Linux as a DHCP or bootp client?
        Not yet, this feature is scheduled for the upcoming 6.0 release.
        It is possible to manually modify the init-scripts, however this
        is not a trivial task.



  5.  Credits

  Many thanks go out to the following people, who have kindly donated
  entries or made comments or suggestions about this document (in
  alphabetical order):


  =B7  Howard Arons <hlarons@comcat.com>

  =B7  Ralf Corsepius <corsepiu@faw.uni-ulm.de>


  =B7  Ed Craig <epcraig@efn.org>

  =B7  Michael Johnson <hekate@intergate.bc.ca>

  =B7  Arun K. Khan <arunkhan@xnet.com>

  =B7  Michael Lankton <satan3@home.com>

  =B7  Stefan Troeger <stefan.troeger@wirtschaft.tu-chemnitz.de>

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------------------------------------------------------------------
 Lenz Grimmer                                       S.u.S.E. GmbH
 mailto:grimmer@suse.de                         Gebhardtstrasse 2
 http://www.suse.de                         90762 Fuerth, Germany