Date: Mon, 01 Mar 1999 19:23:54 +0000 From: Richi Jennings <richi@hp.com> Subject: OpenMail at Linux World Q&A OpenMail at Linux World: Q&A ---------------------------- Q: What is OpenMail? A: OpenMail is Hewlett-Packard's UNIX enterprise messaging and collaboration solution, based on Internet and ITU standards. It has an installed base of 10 million seats. OpenMail is designed for large enterprises (and the heterogeneous environments often found in those large enterprises). It's used by many world-class businesses as the core of their communications infrastructure. More information can be found at www.hp.com/go/openmail. Q: Why is HP exhibiting OpenMail at Linux World? A: We are demonstrating a Linux version (aka "a Linux port") of OpenMail 6.0 to gauge reaction and seek feedback. We are close to announcing a new Linux messaging/collaboration product, based on OpenMail technology. Q: Is this a product announcement? A: Not yet. However, we are aggressively moving forward in defining the roadmap for HP's Linux offering in the messaging and collaboration space. We feel it's important to allow the Linux community's feedback to guide us. Q: What do you think the Linux community will tell you? A: We think that many Linux server customers need the type of proven, enterprise capabilities that today's OpenMail customers enjoy. A Linux messaging/collaboration product based on the OpenMail 6.0 technology would give the Linux community a compelling alternative to "generic" Internet e-mail servers. In addition to robust Internet standards support, a Linux edition of OpenMail would include OpenMail 6.0's new Web client, plus support for Microsoft Outlook, and other "clients-of-choice". Q: "Clients-of choice"? What's that? A: We designed OpenMail to meet our customers' needs for many different desktop clients. OpenMail's "clients-of-choice" technology provides high-fidelity communication between diverse desktops. It means that customers do not require complex gateways. OpenMail customers can "plug and play" with popular desktop software products such as Outlook and Lotus cc:Mail. OpenMail also tightly integrates with desktop software that supports Internet messaging standards, such as ESMTP, IMAP4, POP3, LDAP, MDNs and DSNs. Q: But any "generic" IMAP server can talk to Outlook, can't it? A: Yes and no: there are several flavors of Outlook. The full, "corporate" Outlook clients use a set of APIs known as MAPI. Only OpenMail can connect corporate Outlook to a UNIX server with this level of functionality, thanks to OpenMail's unique Outlook integration technology. Developed in collaboration with Microsoft, it enables rich features such as wide-area shared calendars, public folders and address book integration. Also, OpenMail's Outlook integration inherits OpenMail's key benefits: robustness, scalability, flexibility and low cost of ownership. Q: Is there any other way for end-users to connect to an OpenMail server? A: OpenMail's new, functionally rich Web-based technology provides its customers with exciting new possibilities for flexible operation. This was recently demonstrated at the France '98 World Cup soccer tournament, where one single small OpenMail server was successfully used to provide communications for thousands of journalists and officials across the France '98 wide-area intranet. Q: Is your target market ISPs or enterprises? A: Both. OpenMail's classic market has been enterprise, or "business" messaging and collaboration. However, service providers that are interested in providing higher functionality services than just "generic" Internet e-mail find OpenMail very attractive. Linux has always been an important platform for ISPs. HP's OpenMail organization has the charter to add value to HP's "Smart Internet Messaging" ISP solutions. Q: So OpenMail is very scalable then? A: Yes, the new version of OpenMail (6.0) is designed to support thousands and thousands of simultaneous business users on a large UNIX server. Note: different types of users do different amounts of work, imposing different loads on servers. Of course, sweeping scalability statements usually fail to take account of users' vastly different networks and usage patterns. Q: On which operating systems is OpenMail available today? A: OpenMail is targeted at the major business UNIX operating systems: HP-UX, AIX and Solaris. Q: How is your existing OpenMail business? A: Very healthy, thanks! We beat our sales estimates in the last six months by a large margin, and we're just celebrating ten million licenses sold. Q: So will you be opening up the source code to OpenMail? A: No. Q: You say you're "looking for feedback" about a possible Linux OpenMail product, so how can people get their feedback to you? A: We have knowledgeable technical OpenMail staff here at Linux World for people to talk to, or they can send e-mail to linux@pwd.hp.com. Q: Who's the OpenMail editorial contact? A: Richi Jennings at HP: richi@hp.com or +44 1344 365870