[LWN Logo]


Contacts		Susan Turner			Robert Morton	
			Lutris Technologies		PAN Communications
			831 471 9753 x282		978 474 1900
susan.turner@lutris.com <mailto:susan.turner@lutris.com>
lutris@pancomm.com <mailto:rmorton@pancomm.com>	

LutrIs Technologies Introduces 
new Enterprise Class support programs

Enhancements to Support Programs for the Enhydra Java(tm)/XML Open Source
Application Server Reach Enterprise Class Levels

SANTA CRUZ, Calif. - July 19, 2000 - Lutris Technologies, Inc., an Open
Source enterprise software and services company, today announced significant
enhancements to its customer support offerings.  Lutris will now deliver
enterprise class support for Lutris Enhydra, the Java(tm) /XML Open Source
application server. The introduction of Lutris' enterprise class customer
support for Enhydra corresponds with the recent general availability of
Lutris Enhydra Professional 3.0 and is an important step in preparations for
the upcoming release of Lutris Enhydra Enterprise.

Lutris Technologies' comprehensive set of customer support solutions
provides a wide range of flexible offerings that support the diverse needs
of Lutris' rapidly growing customer base. The company now provides a full
range of service and support offerings from basic Web-based and telephone
support to complete enterprise class service solutions.

"These new programs are a crucial part of the company's continued growth as
the leading provider of certified, commercial services and support for
Lutris Enhydra," said Debra Brackeen, Vice President, Customer Services at
Lutris.  "Through our new offerings, we are ensuring that IT organizations
can feel confident in their choice to include Open Source solutions like
Lutris Enhydra as part of their enterprise architecture."

Lutris Technologies' enterprise support offerings are available in Silver,
Gold, and Platinum service levels and are designed to meet the varied needs
of Lutris customers including the Lutris Enhydra developer community, dot
coms and startups, corporate IT departments, VARs, integrators, OEMs, and
ISVs.  Key Lutris enterprise support features include frontline and backline
support, scalable pricing based on the size and complexity of implementation
environments, 24x7 support coverage, account management, mission-critical
patches, priority response, custom platform support, and online
knowledgebase access.


More information about Lutris Technologies support services is available at
www.lutris.com <http://www.lutris.com> or by calling 1-877-688-3724 (outside
of North America, call 1-831-460-7590).

About Lutris Technologies
Lutris Technologies, a leading Open Source enterprise software and services
company, is the original developer and primary sponsor of Enhydra
(www.enhydra.org), one of the industry's leading Java/XML Open Source
application servers. Lutris provides a forum and maintains the
infrastructure for the Enhydra development community, a rapidly growing
group of developers from around the world who have adopted Enhydra as the
basis for a broad range of Internet and wireless applications.
Lutris also is an Internet professional services company providing strategy
and development services to the Enhydra community and to Internet-savvy
businesses. Clients range from entrepreneurs and companies launching new Web
ventures, to Fortune 500 IT organizations growing their business with an
online presence. Investors include Chase Capital Partners, Chase H&Q,
TransCosmos USA, and the Intel 64 Fund.


Jan Young
P: 978/474-1900
F: 978/474-1903
300 Brickstone Square
Andover, MA 01810

"Partners in Public Relations"