Date: Wed, 8 Nov 2000 10:53:00 -0500
From: Christina Guilbert <cguilbert@schwartz-pr.com>
To: <lwn@lwn.net>
Subject: Red Hat Increases Internet Service Offerings with Red Hat CSP Program

FOR IMMEDIATE RELEASE

For more information:

Melissa London				Bryan Scanlon or Christina Guilbert
Red Hat, Inc.				   Schwartz Communications for Red Hat
(919) 547-0012				  (781) 684-0770
melissa@redhat.com		      redhat@schwartz-pr.com

RED HAT INCREASES INTERNET SERVICE OFFERINGS WITH RED
HAT CERTIFIED SERVICE PROVIDER PROGRAM

RHCSP introduces global partnership program to accelerate successful
development, deployment and management of Red Hat Linux solutions

RESEARCH TRIANGLE PARK, N.C.--November 8, 2000--Red Hat, Inc.
(Nasdaq:RHAT), a leader in developing, deploying and managing open source
Internet infrastructure solutions, today announced the Certified Red Hat Service
Provider Program (RHCSP), a comprehensive, integrated service offering for
service providers and Web hosting providers. Red Hat’s RHCSP offers specialized
consulting, technology and support services to meet the business-critical needs of
Internet Service Providers (ISPs), Application Service Providers (ASPs) and Web
hosters and their customers who demand the highest level of reliability and
security for their Internet infrastructure solutions.

Using Red Hat Linux technology and Red Hat Network, RHCSP delivers 24x7
critical status support, offers back-up systems administration as well as maximum
server availability and systems management to service providers. In addition, these
service offerings include on-site consulting, access to early Red Hat beta
programs, as well as Level 3 bug fixes and workarounds, assuring service
providers and Web hosting companies of a sustainable platform for their mission
critical Internet infrastructure. RHCSP members also gain access to Red Hat OS
and Network roadmaps, allowing them to directly participate in the development
of new OS features and service offerings.

"Dell PowerEdge and PowerApp servers running Red Hat Linux are a powerful
combination for customers looking for a robust hosting platform," said Tim
Mattox, vice president of DellHost.  "By participating in Red Hat’s Certified
Service Provider Program, DellHost builds upon this platform to deliver additional
value to our Linux-based customers."

"Interland feels it is critical to continue to closely align ourselves with the
company setting the standards for the Linux platform," said Ken Gavranovic,
president and CEO, Interland, Inc.  "As a leading worldwide provider of Web
hosting on the Red Hat Linux platform, we believe this program will help
customers identify those providers who exemplify expertise with Red Hat Linux."

"Interliant is pleased to be a Red Hat Certified Service Provider partner and to
offer the benefits of these enhanced support solutions to our dedicated server
customers," said Mike Hall, product manager, Interliant, Inc." This alliance will
further our ability to assist customers in getting the maximum benefit from their
online presence."

"With the Red Hat CSP Program, service provider partners benefit from the open
source expertise of hundreds of developers, who support and build solutions that
can be modified and scaled to meet a customer’s needs in a manner unlike any
other operating system," said John Finan, global market manager of Red Hat.
"Using Red Hat Linux and customer input, the Red Hat CSP Program will
decrease the time-to-market while insuring optimal uptime and system
performance and security for core solutions for ISPs, ASPs and Web host
companies."

Participants in the Red Hat Certified Service Provider Program include DellHost,
Interland, Inc., Interliant, Inc., and NewRiverNet Communications.

About Red Hat Global Services

Red Hat Global Services sets a new standard for mission critical services for
Linux-based operating system solutions. With more than 350 expert consultants
and 300 Linux developers worldwide, Red Hat and its partners offer Red Hat
Linux consulting services including 24x7 server support, Level 3 bug fixes and
platform maintenance, TAO services and real-time systems management through
Red Hat Network. Red Hat Linux-based IT operations can select from initial
installation assistance up to comprehensive, ongoing outsourced management of
their Linux-based Internet infrastructure. Red Hat offers all the services needed to
successfully develop, deploy and manage Linux solutions in today’s rapidly
growing communication providers.

Open Source Momentum

International Data Corp. (IDC) research states that paid Linux shipments grew
faster than any other server operating system over the past two years, and their
preliminary figures for 1999 show Linux shipments hold 24.6 percent of the server
operating system market, up from 15.8 in 1998. IDC also states that Red Hat holds
50.2 percent of Linux vendor market share and that Red Hat Linux is by far the
most popular distribution, preferred by 68.7 percent of U.S. Linux users.

Research firm Netcraft, Inc. (www.netcraft.com), states that as of May 2000, 30
percent of all public Web sites run on Linux-based operating systems, making
Linux the most popular choice for deploying public Web sites. IDC research
shows 40 percent of all spending on Linux servers is for Internet related
applications, firmly entrenching Linux servers in the Internet infrastructure.

Finally, IDC predicts that by 2002, there will be more than 55 million handheld
and notebook-style information appliance devices and that by 2005, shipments of
these appliances will exceed shipments of PCs.

Red Hat’s numerous alliances with industry leaders and the demand for Linux-
based applications has created open source support from many of the industry’s
leading software and hardware manufacturers, including Dell, Compaq, Computer
Associates, Hewlett-Packard, IBM, Intel, Netscape, Novell, Oracle and SAP.

Red Hat, Inc.

Founded in 1994, Red Hat (Nasdaq:RHAT), is the leader in development,
deployment and management of Linux and open source solutions for Internet
infrastructure ranging from small embedded devices to high availability clusters
and secure Web servers. In addition to the award-winning Red Hat Linux server
operating system, Red Hat is the principle provider of GNU-based developer tools
and support solutions for a wide variety of embedded processors. Red Hat
provides run-time solutions, developer tools, Linux kernel expertise and offers
support and engineering services to organizations in all embedded and Linux
markets.

Red Hat applies its technological leadership to create open source solutions for all
points on the Internet and in pervasive computing environments, offers services
backed by the best understanding of open source and the most comprehensive
resources, and delivers the brand of a widely trusted open source leader and
corporate partner. Red Hat offers users one single, trusted point of contact and a
common platform for developing, deploying and managing open source across the
Internet and devices that connect to the Internet.

Red Hat is based in Research Triangle Park, N.C. and has offices worldwide.
Please visit Red Hat on the Web at www.redhat.com. For investor inquiries,
contact Lippert/Heilshorn at (212) 838-3777.
# # #

LINUX is a trademark of Linus Torvalds. RED HAT is a registered trademark of
Red Hat, Inc. All other names and trademarks are the property of their respective
owners.

FORWARD-LOOKING STATEMENTS

Forward-looking statements in this press release are made pursuant to the safe
harbor provisions of Section 21E of the Securities Exchange Act of 1934.
Investors are cautioned that statements in this press release that are not strictly
historical statements, including, without limitation, management’s plans and
objectives for future operations and management’s assessment of market factors,
constitute forward-looking statements which involve risks and uncertainties. These
risks and uncertainties include, without limitation, product plans and performance,
the ability to continue to develop the Linux kernel and other software, reliance
upon strategic relationships, Red Hat’s dependence upon an open source business
model, reliance upon independent third-party Linux developers, management of
growth, expansion of Red Hat’s business focus and operations, the possibility of
undetected software errors, the enforceability of the GNU General Public License
and other licenses under which Red Hat’s products are developed and licensed, the
scarcity of Linux-based applications, the risks of economic downturns generally,
and in Red Hat’s industry specifically, the risks associated with competition and
competitive pricing pressures, the viability of the Internet, and other risks detailed
in Red Hat’s filings with the Securities and Exchange Commission, copies of
which may be accessed through the SEC’s Web site at http://www.sec.gov.