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New Mitel Networks Group Brings Large Enterprise Security and Reliability to Small Businesses Network Server Solutions Group, Formerly e-smith, Offers Critical Network Services to Small and Medium-Sized Businesses OTTAWA, Ont.- Aug. 22, 2001 ?The Network Server Solutions Group of Mitel Networks Corporation, formerly e-smith, inc., today announced its groundbreaking network and security solution for small- and medium-sized enterprises (SMEs) and remote offices. This new solution, SME Server V5 with ServiceLink, brings together award-winning Linux-based server software with advanced network-delivered services to provide unparalleled network security and reliability. The introduction of SME Server V5 with ServiceLink represents a new class of offering in the small business server arena. It combines a secure, robust network server with enhanced functionality that can only be provided via an integrated network-connected service. Through ServiceLink, customers receive 24 x 7 server monitoring and reports, virus protection with automatic updates, point-and-click IPSEC Virtual Private Networks, DNS services and guaranteed email. Together, these services improve the security, reliability and performance of the customer's network to levels previously associated with large enterprises. The complete package is available to customers at an entry price of $595 (U.S.) for a three-month subscription. Mitel Networks Delivers SMEs the Solutions They Need According to research by AMI-Partners Inc., 44 percent of small companies in the United States lack Internet access and roughly half do not have a local area network. One of the reasons is that conventional server options do not answer small business needs. The current options generally fall into one of three categories: expensive, proprietary software that is complex and unreliable; general-purpose Linux servers that are time-consuming and difficult to manage; and server appliances that promise simplicity at the cost of scalability and flexibility. "Small businesses require an affordable solution that will give them everything they need to create a reliable communications infrastructure, but one that also requires minimal oversight," said Jasmine Noel, director of systems and application management, Hurwitz Group. "Mitel Networks' approach - especially the ServiceLink aspect - allows the systems integrator to offer a low-cost solution that provides additional value by delivering ongoing remote system administration and other valuable Managed Services in a non-obtrusive and highly efficient manner." "Enterprises, regardless of their size, deserve reliable, scalable, high performing offerings," said Kim Morrison, General Manager, Network Server Solutions Group, Mitel Networks. "The introduction of ServiceLink allows increased capabilities and protection in areas of critical importance to small businesses, while enabling systems integrators to provide greater value-add to their customers." Delivering Enterprise Offerings That Empower SMEs The Mitel Networks solution provides systems integrators with a reliable network infrastructure centered on two main components: SME Server V5 - converts a standard PC into a robust, easy-to-use network server, providing a full range of communications services ? including firewall, email, Web access and hosting, file and print sharing and secure remote access. The SME Server software is the latest version of the e-smith Server and Gateway, currently deployed on more than 50,000 servers worldwide. Earlier this year, it was named the "best communications server for small and mid-sized businesses" at the Crossroads 2001 A-List Awards. SME Server V5 integrates seamlessly with Windows, Macintosh and Unix/Linux clients, and within an NT network environment. In contrast to most "sealed box" server appliances, SME Server V5 is open, modular and extensible, so systems integrators can easily tailor it to the needs of individual customers. To aid customization, SME Server V5 introduces the concept of downloadable software "blades." Blades "self-install" on the server to add functionality and can be as simple as a new add-on feature, or as comprehensive as a fully featured commercial application. ServiceLink ? offers scalable services delivered from the Mitel Networks NOC (Network Operations Center) that speed deployment of the server and enhance the network's security, performance and reliability. In addition, ServiceLink provides systems integrators with the tools to securely manage servers remotely, track server uptime and performance, and proactively respond to issues that may affect network performance. Services include: 24 x 7 Alerts and Reporting: Provides round-the-clock monitoring of the on-premise server and the customer's Internet connection. Virus Protection: Automatically downloads virus pattern updates to a sophisticated server-based virus-scanning engine, ensuring detection and blocking of viruses and malicious code. Guaranteed Email: Provides backup email collection and delivery to protect customers when their ISP link goes down or they suffer a hardware failure. DNS Services: Provides the Internet registration and setup needed to enable Web traffic and email to reach a customer's site using a designated domain name. IPSEC VPN Service: Provides a simple, cost-effective means of establishing secure server-to-server VPN connections, eliminating the need to buy special-purpose routers or VPN appliances. Ideal for the Systems Integrator Who Services SMEs Studies show that nearly 80 percent of SMEs prefer to purchase IT solutions with the guidance of a channel vendor. With SME Server V5, systems integrators can offer their customers a complete, reliable, highly secure and customizable communications solution at an attractive price. In particular, ServiceLink allows systems integrators to dramatically increase their value to their customers. The Mitel Networks NOC enables automated configuration and provisioning of network services. The NOC offers an individualized website for each authorized partner. By logging into the Partner Zone, solutions providers can securely access information about their customers, including registered servers, configured services, account status and subscription renewal information. Physically deployed at multiple sites, the NOC operates 24 hours a day, 365 days a year. Pricing and Availability SME Server V5 with ServiceLink may be ordered immediately from authorized systems integrators and resellers, and will ship in mid-September. The suggested list price is $175 per month with a 12-month subscription, or $595 for three months. The ServiceLink Base Pack includes 24 x 7 Alerts and Reporting, Virus Protection, Guaranteed Email and DNS Services. As a special introductory offer, Mitel Networks will bundle its IPSEC VPN Pack with the Base Pack through the remainder of 2001. Systems integrators interested in becoming Authorized Partners should visit www.mitel.com or call 1-613-564-8000. About Mitel Networks Mitel Networks is a leading provider of next-generation IP telephony solutions and a market leader for voice, video and data convergence. The company creates advanced communication solutions and applications in the area of speech recognition, wireless mobility, unified messaging, and contact center solutions. Mitel Networks is committed to delivering integrated business solutions including hospitality, education, health care, government, retail and financial markets. The company supports its customers through offices and partners globally. In July, 2001, Mitel Networks acquired e-smith, inc., now called the Network Server Solutions Group. Contacts: Jon Carvill Brian Callahan Mitel Networks Corp. Lois Paul & Partners 613-592-2122 781-238-5760 jon_carvill@mitel.com brian_callahan@lpp.com FOR IMMEDIATE RELEASE<br> <br> New Mitel Networks Group Brings Large Enterprise Security and Reliability to Small Businesses<br> <br> Network Server Solutions Group, Formerly e-smith, Offers Critical Network Services to Small and Medium-Sized Businesses<br> <br> OTTAWA, Ont.- Aug. 22, 2001 –The Network Server Solutions Group of Mitel Networks Corporation, formerly e-smith, inc., today announced its groundbreaking network and security solution for small- and medium-sized enterprises (SMEs) and remote offices. This new solution, SME Server V5 with ServiceLink, brings together award-winning Linux-based server software with advanced network-delivered services to provide unparalleled network security and reliability.<br> <br> The introduction of SME Server V5 with ServiceLink represents a new class of offering in the small business server arena. It combines a secure, robust network server with enhanced functionality that can only be provided via an integrated network-connected service. Through ServiceLink, customers receive 24 x 7 server monitoring and reports, virus protection with automatic updates, point-and-click IPSEC Virtual Private Networks, DNS services and guaranteed email. Together, these services improve the security, reliability and performance of the customer's network to levels previously associated <br> with large enterprises. The complete package is available to customers at an entry price of $595 (U.S.) for a three-month subscription.<br> <br> Mitel Networks Delivers SMEs the Solutions They Need<br> <br> According to research by AMI-Partners Inc., 44 percent of small companies in the United States lack Internet access and roughly half do not have a local area network. One of the reasons is that conventional server options do not answer small business needs. The current options generally fall into one of three categories: expensive, proprietary software that is complex and unreliable; general-purpose Linux servers that are time-consuming and difficult to manage; and server appliances that promise simplicity at the cost of scalability and flexibility.<br> <br> "Small businesses require an affordable solution that will give them everything they need to create a reliable communications infrastructure, but one that also requires minimal oversight," said Jasmine Noel, director of systems and application management, Hurwitz Group. "Mitel Networks' approach - especially the ServiceLink aspect - allows the systems integrator to offer a low-cost solution that provides additional value by delivering ongoing remote system administration and other valuable Managed Services in a non-obtrusive and highly efficient manner."<br> <br> "Enterprises, regardless of their size, deserve reliable, scalable, high performing offerings," said Kim Morrison, General Manager, Network Server Solutions Group, Mitel Networks. "The introduction of ServiceLink allows increased capabilities and protection in areas of critical importance to small businesses, while enabling systems integrators to provide greater <br> value-add to their customers."<br> <br> Delivering Enterprise Offerings That Empower SMEs<br> <br> The Mitel Networks solution provides systems integrators with a reliable network infrastructure centered on two main components:<br> <br> SME Server V5 - converts a standard PC into a robust, easy-to-use network server, providing a full range of communications services – including firewall, email, Web access and hosting, file and print sharing and secure remote access. The SME Server software is the latest version of the e-smith Server and Gateway, currently deployed on more than 50,000 servers <br> worldwide. Earlier this year, it was named the "best communications server for small and mid-sized businesses" at the Crossroads 2001 A-List Awards.<br> <br> SME Server V5 integrates seamlessly with Windows, Macintosh and Unix/Linux clients, and within an NT network environment. In contrast to most "sealed box" server appliances, SME Server V5 is open, modular and extensible, so <br> systems integrators can easily tailor it to the needs of individual customers.</font> <br><font size=2 face="Arial"><br> To aid customization, SME Server V5 introduces the concept of downloadable software "blades." Blades "self-install" on the server to add functionality and can be as simple as a new add-on feature, or as comprehensive as a fully featured commercial application.<br> <br> ServiceLink – offers scalable services delivered from the Mitel Networks NOC (Network Operations Center) that speed deployment of the server and enhance the network's security, performance and reliability. In addition, ServiceLink provides systems integrators with the tools to securely manage servers remotely, track server uptime and performance, and proactively respond to issues that may affect network performance. Services include:</font> <br><font size=2 face="Arial"><br> 24 x 7 Alerts and Reporting: Provides round-the-clock monitoring of the <br> on-premise server and the customer's Internet connection.<br> <br> Virus Protection: Automatically downloads virus pattern updates to a <br> sophisticated server-based virus-scanning engine, ensuring detection and <br> blocking of viruses and malicious code.<br> <br> Guaranteed Email: Provides backup email collection and delivery to protect <br> customers when their ISP link goes down or they suffer a hardware failure.<br> <br> DNS Services: Provides the Internet registration and setup needed to enable <br> Web traffic and email to reach a customer's site using a designated domain <br> name.<br> <br> IPSEC VPN Service: Provides a simple, cost-effective means of establishing <br> secure server-to-server VPN connections, eliminating the need to buy <br> special-purpose routers or VPN appliances.<br> <br> Ideal for the Systems Integrator Who Services SMEs<br> <br> Studies show that nearly 80 percent of SMEs prefer to purchase IT solutions with the guidance of a channel vendor. With SME Server V5, systems integrators can offer their customers a complete, reliable, highly secure and customizable communications solution at an attractive price.<br> <br> In particular, ServiceLink allows systems integrators to dramatically increase their value to their customers. The Mitel Networks NOC enables automated configuration and provisioning of network services. The NOC offers an individualized website for each authorized partner. By logging into the Partner Zone, solutions providers can securely access information about their customers, including registered servers, configured services, account status and subscription renewal information. Physically deployed at multiple sites, the NOC operates 24 hours a day, 365 days a year.<br> <br> Pricing and Availability<br> <br> SME Server V5 with ServiceLink may be ordered immediately from authorized systems integrators and resellers, and will ship in mid-September. The suggested list price is $175 per month with a 12-month subscription, or $595 for three months. The ServiceLink Base Pack includes 24 x 7 Alerts and Reporting, Virus Protection, Guaranteed Email and DNS Services. As a special introductory offer, Mitel Networks will bundle its IPSEC VPN Pack with the Base Pack through the remainder of 2001.<br> <br> Systems integrators interested in becoming Authorized Partners should visit www.mitel.com or call 1-613-564-8000.<br> <br> About Mitel Networks<br> <br> Mitel Networks is a leading provider of next-generation IP telephony solutions and a market leader for voice, video and data convergence. The company creates advanced communication solutions and applications in the area of speech recognition, wireless mobility, unified messaging, and contact center solutions. Mitel Networks is committed to delivering integrated business solutions including hospitality, education, health care, government, retail and financial markets. The company supports its customers through offices and partners globally. In July, 2001, Mitel Networks acquired e-smith, inc., now called the Network Server Solutions Group.</font> <br><font size=2 face="Arial"><br> <br> Contacts:<br> <br> Jon Carvill, Brian Callahan<br> Mitel Networks Corp. 613-592-2122 781-238-5760<br> jon_carvill@mitel.com, brian_callahan@lpp.com<br> </font>